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WhoBuys

Reconcile ads, CRM records and Stripe payments

Connecting tools is not enough: their records need to refer to the same people. WhoBuys helps reconcile ad spend, leads and payments, with calls as optional context.

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By WhoBuys · Updated

Give each source a clear role

Advertising provides spend and campaign identifiers. Forms or a CRM supply leads and their origins. Stripe supplies available payment and refund records. A tool such as Fathom supplies a recording or transcript, not proof of collected revenue.

The connector catalog lists supported tools. Availability depends on configuration and account permissions. Assisted setup validates the journey rather than assuming that a logo means a connection is already operational.

Identity is as important as connectivity

Keep a consistent email from form to payment when possible. Preserve lead, contact and payment identifiers. Check phone formats and country codes. Two people can share a name, and one person can use several emails.

When a payment uses a different email, verify the match against source records. A similar first name or a nearby date should not be enough to present attribution as certain.

Check a complete journey before onboarding a team

Use an authorized test journey with clearly labelled test data. Inspect each step and check for duplicates before relying on aggregate reports.

  • Create or import a test lead with a known origin.
  • Verify the identifiers and contact details retained after booking.
  • Check that the available call belongs to the correct person.
  • Check payment in the appropriate test mode without mixing test and production.
  • Inspect match evidence and amounts, then exclude test data from business reporting.

Connected does not necessarily mean current

Check the last synchronization and errors too. Provider delays, expired permissions or a missing event can interrupt the journey. Distinguish a connected source, a completed import and a successfully matched record.

If Meta is not yet available, a data import can help verify matching rules and presentation. It does not replace testing the future authorized connection.

Frequently asked questions

Do I need to replace my CRM?

Not necessarily. Start with your existing tools, available connectors and exportable data. A journey without shared identifiers needs better collection regardless of the CRM.

Is a WhatsApp link enough for attribution?

No. A click to WhatsApp proves neither the identity of the person messaging nor their future payment. Preserve a usable link from the lead to subsequent steps.

Can your data connect an ad to a buyer?

WhoBuys is opening by invitation. Join the waitlist to hear when your access is ready, with no payment or card details. Setup is assisted; Meta connections depend on available permissions.

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